Order-based Waste Collection with Jewel

Order-based waste collection refers to waste services that are carried out in response to specific requests, such as bulky waste pickups, extra collections, or special assignments outside regular collection rounds. It is a vital task for local authorities and contractors, as it directly affects service responsiveness, resident satisfaction, and operational efficiency.

Jewel supports order-based waste collection with smart, user-friendly software that brings structure and control to these ad hoc activities. Tasks are planned and assigned digitally, progress is visible in real time, and both office and field teams work with the same up-to-date information. By combining real-time insight, clear task planning, and continuous process optimisation, Jewel helps organisations manage daily order-based collections efficiently and reliably.

 

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Jewel Software Tablet in Waste Collection Truck Cabin

What Software is used in Waste Mangement?

Waste management software is used to plan, track, and manage the collection, transportation, and processing of waste. It helps organisations organise routes, monitor execution, and maintain control over daily operations.

Jewel’s software supports order-based collection workflows with practical planning tools, mobile apps for drivers, and dashboards that provide real-time status updates. Planners can schedule and adjust collection orders, drivers receive clear digital work orders on their tablets, and managers gain live insight into progress, exceptions, and completed jobs. This ensures order-based waste collections are carried out efficiently, reliably, and with full operational visibility.

 

Challenges in Order-based Waste Collection

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Unpredictable demand and fluctuating daily workloads

faviconDifficulty prioritising and scheduling requests efficiently

faviconOrders that involve special or potentially hazardous materials, requiring extra care and clear instructions

faviconLimited real-time visibility into task status and progress

faviconIncreased need for proof of completion, documentation, and traceability

faviconRisk of missed or delayed collections due to manual coordination

faviconHigh administrative effort to track orders, changes, and completion

faviconDependence on individual knowledge when reallocating work or drivers

 

Jewel brings planning, execution, and insight together in one easy-to-use platform. Tasks are planned digitally and adjusted in real time, while drivers work with clear mobile instructions that reduce errors and training time. Live dashboards give planners and managers immediate insight into progress, exceptions, and completed work. By centralising data and workflows, Jewel reduces dependency on individual knowledge, improves collaboration, and enables reliable reporting on performance and sustainability.

Jewel's Solution for Order-based Collection

Proven Results in the Field

  • Less double work and fewer missed locations due to clear digital task allocation.

  • Eliminated paper lists and manual handovers, resulting in fewer errors and faster adjustments during daily operations.

  • Gained real-time insight and shared oversight for planners and drivers, improving collaboration and operational control.

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Waste collection truck side loader picking up container

Benefits for Local Authorities and Contractors

Local Authorities
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Improved service visibility
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Fewer complaints
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Policy alignment
 
Contractors
favicon Higher efficiency
favicon Fewer admin tasks
favicon Better service-level agreements

Why choose for Jewel Software?

Making life as easy as possible for field teams and the people behind the scenes — that is our goal. What does that look like for your organization?

Want to find out what Jewel can do for your organisation? Get in touch with us!

FAQ - Waste Collection

Find the answer to frequently asked questions about Jewel Software Waste Collection
What does Jewel offer for waste collection?

Jewel provides route optimization, real-time task management, and live progress tracking for waste collection teams. It helps planners, drivers, and managers work in sync and ensures reliable service for residents.

How does Jewel improve efficiency in waste collection?

By optimizing routes and reducing unnecessary trips, Jewel saves fuel, time, and costs. Councils have reported reducing collection days while maintaining or even improving service

How does Jewel help drivers in the field?

Drivers receive their routes directly on a tablet. They can see exactly where to go, mark completed work, and log issues instantly. No paper lists or manual reporting needed.

What happens if a driver is absent?

With Jewel, all route data is stored digitally. Another driver can step in and follow the same route without needing a handover, ensuring service continuity

How does Jewel support planners and managers?

Planners have a live dashboard showing the progress of all teams. They can reassign work, monitor performance, and respond quickly to problems. Managers gain valuable insights for future planning and reporting.

How does Jewel help with compliance and reporting?

All work is logged automatically. This provides proof of service, supports contract compliance, and enables transparent communication with residents (“Your street was last collected on X date, at Y time”)

How easy is it to train drivers and staff?

The system is very intuitive. Even staff with limited digital experience quickly adopt it after a short introduction

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Do you have a question?

Do you have a question about how Jewel can help your organisation? Schedule a meeting with one of our colleagues.