Waste Collection with Jewel

Unlike traditional route planning tools, Jewel is built for the realities of fieldwork. Multiple drivers can collaborate on the same area or route seamlessly — something highly valued by teams across municipalities and contractors.

Drivers see each other’s progress live, allowing them to jump in and help when a colleague is delayed or when workloads are uneven. This makes teams more resilient and flexible, especially during peak periods or staffing shortages.

For organisations dealing with varying waste volumes, seasonal changes, or high complaint pressure, this dynamic collaboration is a game-changer. It reduces stress, eliminates double work, and strengthens team performance.

Jewel transforms daily execution data into clear, actionable insights. Managers, planners, and operational leaders gain access to dashboards that show:

• Route completion rates

• Time spent per area

• Trends in missed streets or incidents

• Efficiency improvements over time

• Workload distribution across teams

These insights support both operational decision-making and long-term planning. They also help justify choices to policymakers and communicate fact-based updates to residents (“Your bin was last collected monday at 09:20”).
This transparency boosts professionalism, reduces complaint pressure, and helps optimise routes on a continuous basis.

Jewel makes it easy for new or temporary drivers to start working independently from day one. With clear digital routes, visual instructions, and live progress updates, drivers no longer need deep area knowledge or extensive training to contribute effectively. This increases flexibility within the team and ensures continuity, even when staffing levels fluctuate.

• Reduced dependency on experienced drivers — knowledge is built into the system, not held by individuals.

• Easier to solve staffing gaps — temporary, seasonal, or replacement drivers can step in quickly.

• Less pressure on planners — illness, holidays, or last-minute changes become easier to manage.

This makes the entire waste collection operation more resilient, stable, and future-proof.

Designing the right routes is essential to keeping operations cost-effective. A waste management plan maps out the most efficient sequence of streets, optimises vehicle use, and balances workloads among drivers. This ensures the organisation makes the best use of time, fuel, and staff capacity. When routes are well-designed, teams waste less time on the road, complete work faster, and experience fewer operational bottlenecks.

Successful waste collection depends on smooth coordination between planners, drivers, supervisors, and support teams. A good plan outlines who does what, where, and when — so every shift starts with clarity. Whether dealing with regular rounds, special pickups, or unexpected changes, clear coordination keeps the entire team aligned. This reduces miscommunication, minimises errors, and ensures that every round is carried out as intended.

A modern waste management plan does more than organise work — it guides improvement. By monitoring performance, reviewing completed rounds, and analysing operational data, organisations can continuously refine their processes. This also strengthens accountability: stakeholders gain insight into what was done, when it was done, and how performance evolves over time. Data-driven learning ensures the organisation becomes more efficient, transparent, and resilient each year.

All operational activity is recorded automatically during execution, creating a reliable and consistent data set. This data supports continuous optimisation of collection rounds, better use of vehicles and staff, and informed decision-making. At the same time, it enables clear performance reporting and transparent communication with stakeholders, helping organisations demonstrate service quality, accountability, and compliance.

Jewel’s mobile apps and workflows are designed for daily use in the field, making them intuitive and easy to adopt for teams with varying levels of digital experience. Because routes, tasks, and local knowledge are clearly documented and shared, it becomes much easier to replace drivers during unforeseen circumstances and to spread individual knowledge across the team instead of relying on one person.

Jewel provides a live overview of collection progress throughout the day. Planners and supervisors can see which rounds are in progress, completed, or delayed, and where issues such as missed bins or incidents occur. Field teams receive updates instantly on their mobile devices, ensuring everyone works with the same information. This shared, real-time insight makes it easier to adjust plans, reassign work when needed, and stay in control during unforeseen circumstances.