5 Reasons Digital Tools Are Essential for Public Space Operations

Every day, professionals across the country head out to keep public spaces clean, safe, and liveable. Streets are swept, parks are mown, waste is collected, and when frost sets in, gritters take to the roads. Each of these tasks is essential.

Behind the scenes, a great deal of work goes into preparing and planning these activities, making sure everyone knows exactly what’s expected of them. To support this process in the most effective and efficient way, we’ve developed digital tools specifically designed for field operations. In this blog, we share five reasons why you should consider taking this step too.

1. Increased Efficiency

All activities are mapped out in a web application. You define where, when and what needs to be done. Planning optimal routes for sweepers or gritters, setting up and adjusting collection areas, or mapping every litter bin in the city can all be done quickly and easily.

Once everything is planned, colleagues in the field know exactly what’s expected of them. This minimises errors and ensures work is completed on time.

2. Insight into Progress

Field staff don’t just see what tasks need to be completed that day — they also see how far along they are. What’s already done? What still needs attention? This brings clarity and calm during execution, and it’s just as valuable for the team back at the office.

In the office, planners have real-time insight into team progress via the web application. If it becomes clear that a team won’t finish on time, other colleagues can be deployed to help out. Working together, the job still gets done on time.

3. Flexible Planning

Planners deal with constant change. Colleagues may fall ill, go on holiday, or be unavailable for other reasons, requiring quick adjustments. Jewel supports flexible planning by reducing reliance on local knowledge.

Because field staff can see exactly where they are and what needs to be done on their tablet, you can easily assign them to areas they don’t usually work in. This makes it simple to hand over tasks from an absent colleague and is also ideal for onboarding new staff who are not yet familiar with the area.

4. Clear Communication

Good communication within the team is essential. It prevents unnecessary mistakes and helps ensure work is completed on time. That’s why field staff receive clear, digital work instructions on their tablets, so everyone knows exactly what’s expected.

If challenges arise during execution, it’s easy to coordinate and adjust as a team.

5. Transparant Accountability

Naast goede communicatie binnen het team is het ook belangrijk om opdrachtgevers een transparante verantwoording te geven van de uitgevoerde werkzaamheden. Alle informatie van de werkzaamheden is eenvoudig op te roepen in de webapplicatie, waardoor opdrachtgevers een goed beeld krijgen van wat er precies is uitgevoerd.

Full Control Over Execution

In short, Jewel’s digital tools give you control over the daily execution of public space operations. We believe technology should help professionals do their work well — and enjoy it too.

Discover more about our Solutions, or see how other organisations benefit from Jewel in our Succes Stories.